How to build capability and capacity in others Leaders are increasingly stretched at work; their long days accompanied by a feeling that they’ve...
Read MoreHappiness at Work drives engagement Let’s lay out our position right from the start. There’s no doubt about it that engagement and Happiness at Work...
Read MoreHow what we think of as a ‘good employee’ has changed over time Obedience, diligence and expertise can no longer be the attributes that define a good...
Read MoreWork-related feedback is a dynamic process. It has the potential to enable employees to appreciate how they can achieve more, and the potential to...
Read MoreGiving feedforward in the iOpener way Recently we brought a mix of iOpener consultants and employees old and new together to take part in an internal...
Read MoreI was flicking through the sleeve notes for Dolly Parton’s latest album as a passenger on a long drive to York recently when I was reminded of a...
Read MoreWork like a human, not like a machine If we send a human to do a machine’s job it is very likely that the human will do it worse. Beyond the physical...
Read MoreDebussy said that “music is the space between the notes”. Similarly in coaching, the real work gets done in the space between the coach-client...
Read MoreMillennials or Gen Y, the digital cohort born after the early 1980s, are motivated to stay with their employer, and to actively recommend their...
Read MoreHere’s Adrienne Selko in Industry Week using our research and others’ to investigate the top reasons why so many employees quit.
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